Cookie Policy
Last updated: 3 September 2026
1. About this cookie policy
This cookie policy explains how Halo Telematics Ltd, trading as Moto Halo, uses cookies and similar technologies when you visit motohalo.co.uk.
It should be read alongside our Privacy Policy, which explains more broadly how we collect and use personal information.
Our contact details are:
Halo Telematics Ltd
3 Beecham Court
Wigan
WN3 6PR
United Kingdom
Email: watching@motohalo.co.uk
Telephone: 01942 808708
2. What are cookies?
Cookies are small text files placed on your computer, smartphone or other device when you visit a website.
Cookies allow a website to recognise a device and store information about a visitor’s preferences or previous actions. Some cookies are removed when you close your browser, while others remain for a set period or until you delete them.
We may also use similar technologies, including:
Tracking pixels.
Tags and scripts.
Local browser storage.
Device identifiers.
Embedded third-party content.
In this policy, we use “cookies” to refer collectively to cookies and similar storage or access technologies.
3. Who sets cookies?
Cookies can be:
First-party cookies: set directly by Moto Halo.
Third-party cookies: set by another organisation whose service is used on our website, such as Google, Meta or Stripe.
Third parties may use information collected through their technologies according to their own privacy policies.
4. Types of cookies we use
Strictly necessary cookies
These cookies are required for the website to function or to provide a service you have requested.
They may be used to:
Operate the shopping basket and checkout.
Process secure payments.
Maintain customer-account sessions.
Protect forms and accounts from fraud, spam or unauthorised access.
Remember your cookie preferences.
Balance website traffic and maintain security.
These cookies cannot normally be switched off through our cookie controls because the requested service may not work without them.
Functional cookies
Functional cookies support additional website features and preferences.
They may be used to:
Display embedded maps.
Remember interface preferences.
Provide enhanced page features.
Remember choices made during a visit.
Where a functional cookie is not essential to a service you have requested, it will only be used with your consent.
Analytics cookies
Analytics cookies help us understand how visitors use the website.
They may collect information about:
Pages viewed.
Time spent on the website.
Links and buttons used.
Browser and device type.
Approximate geographical area.
How a visitor arrived at the website.
Website errors and performance.
We use Google Analytics 4 for this purpose.
Analytics cookies are not required for the website to work and should only be set after you consent to analytics.
Advertising cookies
Advertising cookies and tracking pixels help us understand the effectiveness of advertising and may be used to show more relevant advertising.
They may be used to:
Measure visits resulting from an advertisement.
Record actions taken after an advertisement is viewed.
Create or measure advertising audiences.
Limit how often advertisements are displayed.
Support advertising across different websites or services.
Moto Halo uses Meta Pixel for advertising measurement.
Advertising technologies are not required for the website to work and should only operate after you consent to advertising cookies.
5. Cookies and technologies used on Moto Halo
The following table describes the main cookies and related technologies that may be used.
| Cookie or technology | Provider | Purpose | Category | Typical duration |
|---|---|---|---|---|
woocommerce_cart_hash | Moto Halo/WooCommerce | Detects changes to the shopping basket | Strictly necessary | Session |
woocommerce_items_in_cart | Moto Halo/WooCommerce | Remembers whether the basket contains products | Strictly necessary | Session |
wp_woocommerce_session_* | Moto Halo/WooCommerce | Links a visitor with their basket and checkout session | Strictly necessary | Approximately two days |
wc_cart_created and WooCommerce cart storage | Moto Halo/WooCommerce | Supports basket and checkout functionality | Strictly necessary | Session or short-term browser storage |
wordpress_logged_in_* | Moto Halo/WordPress | Keeps an authenticated user signed in | Strictly necessary | Session, or longer where “remember me” is selected |
wordpress_sec_* | Moto Halo/WordPress | Supports account and login security | Strictly necessary | Session |
wordpress_test_cookie | Moto Halo/WordPress | Checks whether the browser accepts cookies | Strictly necessary | Session |
| Consent-preference cookie | Moto Halo/cookie-consent provider | Records whether cookies have been accepted or rejected | Strictly necessary | Developer to confirm after implementation |
__stripe_mid | Stripe | Helps prevent payment fraud and identify trusted or suspicious activity | Strictly necessary | Up to one year |
__stripe_sid | Stripe | Supports payment security and fraud prevention during a session | Strictly necessary | Approximately 30 minutes |
m and related Stripe technologies | Stripe | Supports fraud prevention and payment security | Strictly necessary | Provider-controlled duration |
_GRECAPTCHA and related Google technologies | Google reCAPTCHA | Helps protect forms from spam and automated submissions | Strictly necessary or functional, depending on implementation | Commonly up to six months |
_ga | Google Analytics | Distinguishes website visitors for analytics | Analytics | Up to two years by default |
_ga_<container-id> | Google Analytics | Maintains information about a visitor’s session | Analytics | Up to two years by default |
_fbp | Meta | Identifies browsers for advertising measurement | Advertising | Commonly up to three months |
_fbc | Meta | Records information about visits resulting from Meta advertising | Advertising | Commonly up to three months |
| Google Maps cookies and scripts | Displays maps and supports interaction with map content | Functional | Varies according to Google | |
| Meta Pixel | Meta | Measures advertising performance and website actions | Advertising | Depends on the technology and consent settings |
Cookie names and durations can change when providers update their services.
6. Google Analytics
We use Google Analytics 4 to understand how visitors use our website and to improve its content and performance.
Google Analytics may collect information about:
Website interactions.
Pages visited.
Session activity.
Browser and device type.
Approximate location.
Referral and campaign information.
The Google Analytics property is currently configured to retain event data for up to two months and user data for up to 14 months.
The standard Google Analytics cookies _ga and _ga_<container-id> may remain on a browser for up to two years unless deleted sooner or configured differently.
Google Analytics should only operate after analytics consent has been provided.
Further information is available at:
https://policies.google.com/privacy
https://policies.google.com/technologies/partner-sites
7. Meta Pixel
We use Meta Pixel to measure the effectiveness of advertising and understand actions taken after people view or interact with advertising on Meta platforms.
Depending on your choices and Meta’s own services, Meta may receive information including:
Browser and device information.
Pages visited.
Website interactions.
Advertising identifiers.
Referral information.
Purchase or enquiry events where configured.
Meta Pixel and associated advertising cookies should only operate after advertising consent has been provided.
Meta may process information as an independent data controller under its own privacy policy:
https://www.facebook.com/privacy/policy/
8. Stripe and payment security
Stripe processes online payments and provides payment-security and fraud-prevention services.
Stripe may use cookies and similar technologies during checkout to:
Process a requested payment.
Prevent fraudulent transactions.
Authenticate payment methods.
Support accelerated checkout options.
Protect Stripe, Moto Halo and customers.
Cookies that are strictly necessary to complete a payment or prevent fraud may operate without optional cookie consent when you use the checkout.
Stripe’s privacy information is available at:
9. Google reCAPTCHA
Our forms use Google reCAPTCHA to help detect spam and automated submissions.
reCAPTCHA may process device, browser and interaction information to assess whether a submission is likely to have been made by a person or an automated system.
Because reCAPTCHA helps protect our forms and website, some associated technologies may be treated as necessary for security. Where an implementation uses reCAPTCHA for additional non-essential purposes, the relevant technologies should be consent-controlled.
Further information is available in Google’s privacy policy:
https://policies.google.com/privacy
10. Google Maps
Some pages may contain maps or content provided by Google Maps.
Google may use cookies or receive technical and interaction information when map content is loaded.
Where Google Maps technologies are not strictly necessary, map content should remain blocked until you consent to functional cookies or choose to load the map.
Google’s privacy policy is available at:
https://policies.google.com/privacy
11. Managing your cookie preferences
When you first visit the website, you should be given the option to:
Accept all cookies.
Reject non-essential cookies.
Choose which optional cookie categories to allow.
You can change or withdraw your choices at any time using the “Cookie Settings” link available on the website.
Withdrawing consent does not automatically remove cookies already stored on your device. You can delete existing cookies through your browser settings.
Blocking strictly necessary cookies through your browser may prevent parts of the website, customer account, basket or checkout from functioning correctly.
12. Browser controls
Most web browsers allow you to:
View stored cookies.
Delete individual cookies.
Block cookies from specific websites.
Block third-party cookies.
Block all cookies.
Delete cookies when the browser closes.
Instructions vary between browsers. Consult your browser’s help or privacy settings for further information.
13. Changes to this cookie policy
We may update this policy when:
The cookies used on the website change.
We add or remove a service provider.
The purposes for which technologies are used change.
Legal or regulatory requirements change.
The latest version will be published on this page with its revision date.
Where a change affects optional cookies, we may ask you to review or renew your consent.
14. Contact us
Questions about this cookie policy can be sent to:
Halo Telematics Ltd
3 Beecham Court
Wigan
WN3 6PR
United Kingdom
Email: watching@motohalo.co.uk
Telephone: 01942 808708